Terms & Conditions

Payment

Full payment must be made at the time of order completion. We are aiming to deliver all UK orders within 45 working days, however please allow a little longer. 

All of the garments on offer from our chosen, Birmingham based street wear brands will be made to order, and all funds after the costs of these garments will go towards our appeal fund to pay our on-going rent, wages, supplier debts and legal fees, to fight for our venues. 

Buying merchandise from us will really make a difference to our campaign, and saving The Rainbow Venues.

Returns & Exchanges

All returns must be initiated by you sending us an email within 14 days of receiving your order. Please ensure that you order the right size initially, and double check your order before check-out. 

Privacy Policy

The Rainbow Venues will not be selling or sharing your personal information with any third party business. We have however offered to share the email addresses with our two independent street wear providers. If you receive an un-wanted mail-out from them, they’ve made it easy for you to unsubscribe; and the same goes for anything sent out directly from The Rainbow Venues.

All credit and debit card transactions are through Paypal – so we won’t see your card details whatsoever. They are the ones that ensure your details are safe.

Understand

Please be patient on your delivery date. As stated above, it will take up to 45 days for your merchandise to arrive, but we’ll aim to keep you updated every step of the way. 

Festival Tickets

If Wake Up Festival by any means does not happen, you will be protected with Skiddle’s ticket and payment promise. They will directly refund you.

Designs

Both street wear partners are longstanding friends of The Rainbow Venues, and have kindly offered to produce merchandise at a heavily reduced cost, so we can ensure the most amount of money goes into our appeal fund.

We cannot thank both enough, for the hours spent on bespoke design and print. The two brands are two of the best our city, and of course, we wanted to keep it local.